The Most Frequent Claims Brought Against Hotels: How to Make Sure You're Covered While Getting the Most Out of Your Claims

DATE: Wednesday, May 1, 2019

TIME: 11:30 AM - 12:30 PM

VENUE: Mandalay Bay Resort and Casino, 3950 Las Vegas Boulevard S., Las Vegas, NV

ORGANIZER: 2019 Choice Hotel Convention


Owning a hotel means managing a range of ever-present risks, from slips and falls to data breaches to property damage from natural disasters and the subsequent loss of business income. This session will identify and analyze some of the most frequent claims that arise in the hospitality industry and will offer analysis and insight for managing the risk of such claims, mitigating the losses caused by them, strategies for getting claims paid and maximizing recovery when liabilities arise, or disaster strikes. Strategies include: when and how to provide notice and proof of loss, how to keep claims moving, how to address coverage defenses, negotiating settlements, and, when necessary, coverage litigation.

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